Practice management for your whole clinic
Bring the day-to-day running of your clinic together. Bookings, patient care, billing, stock, team tasks and communications — connected in one system.
For your front desk, your practitioners and everyone keeping the clinic running.
A place for every appointment.
Different treatments. Familiar admin.
PhysiotherapyOsteopathyPodiatryCounsellingMultidisciplinary clinics
The whole clinic, working together
Running a clinic means looking after patients and keeping a business moving. Give reception, practitioners and the people managing the clinic a shared place to organise their work.
View appointments by practitioner, find a space and make a booking. Keep rooms, availability and waiting lists in the same system, so the team has somewhere to check when plans change.
Working across a team means different people need different views. Clinic staff and practitioners can work with the access assigned to them.
Bring contact details, forms and clinical notes together in the patient record. Use templates for the information you record regularly, while keeping room for the details that matter to that patient.
When a patient returns, their record is the starting point for the next appointment.
Create invoices, record payments and review the work that still needs attention. Billing and reporting sit alongside the diary, so the administration can follow the appointment.
In a demo, we can follow a booking through to its invoice using examples relevant to your clinic.
Everything around the diary
A room to prepare. Stock to replenish. A renewal coming up. Keep the operational work in view alongside the appointments.
Built for day-to-day clinic management. Keep your accounting and HR systems for full accounts, payroll and employment administration; use reports and CSV exports to support that work.
Explore the full range of clinic tools →
On the patient’s side
Online booking, appointment reminders and forms before a visit can take some of the back-and-forth out of arranging care.
Your clinic chooses what to offer. Patients can use the portal for the available self-service options, and your team can still book appointments over the phone.
Keep the choices clear: what can be booked online, what needs a conversation, and how to get help. Translated content and patient-facing forms should be checked as part of your setup.
Explore the patient tools →An extra pair of hands
The phone doesn’t know
you’re with a patient.
Support around the software
If answering calls is taking you away from appointments, talk to us about reception support. Agree how bookings, messages and handovers should work for your clinic.
Human reception support and AI call handling are separate options. The right arrangement depends on the calls you receive, your opening hours and when a person needs to step in.
How call answering can fit →Before you decide
Discuss the software your clinic needs and any optional services. Ask for a written breakdown of recurring charges, setup and usage costs before deciding.
About pricing →Start with your current system and the information you need to bring. Agree the import scope, check a sample and plan the changeover around your clinic.
Plan your move →Patient information needs careful handling. Review staff access, provider arrangements and your clinic’s responsibilities as part of the setup conversation.
Data and access →A few useful answers
The Clinic Diary covers day-to-day clinic operations, including invoicing, payment records, stock, reporting, practitioner availability and team tasks. Keep your accounting and HR systems for full accounts, payroll and employment administration. Reports and CSV exports can support your work with those systems; discuss any specific integration requirements during your demo.
Independent clinics and practitioners who need to organise appointments, patient records and the work around them. In a demo, we can look at how your particular treatments, team and locations would fit.
There are tools for importing patient information. The starting point is to check what your current system can export and agree which information can move. Notes, attachments and historical billing need their own checks; we will discuss the scope before you decide.
No. Call answering is an optional service to discuss separately from the software. You can continue to answer your own calls. Human reception support and AI call handling are different options, with different setup and handover needs.
Yes. Staff can make bookings in the diary. Online booking and the patient portal give patients another way to deal with appointments when your clinic chooses to offer them.
You send an enquiry with your clinic and contact details. We can then discuss your needs and arrange the next step. Sending the form does not create an account, start a trial or commit you to a subscription.
Your clinic, your way of working
Tell us a little about your clinic. We can talk through the diary, the paperwork and what you would like to make easier.